CPS Statements Blog

USPS To Increase Rates July 10th 2022, the first increase since August of 2021. An increase of more than 6% for Presorted First Class Mail. Feel free to contact our Customer Care Department at 877-454-7411 EXT 305 for questions related to the increase and how it will affect your mailings. Read More

The USPS has announced a second rate increase for the year of 2021. This time, rates are increasing by more than 6.5 %. This substantial increase is part of Postmaster General Louis DeJoy's 10 year plan. While there are still great discounts for presorted mailings, this increase brings the price of First Class Forever Stamps up to $0.58 each. If you have questions about how much you can save on... Read More

“Something’s definitely changed at the post office,” says President of the American Postal Workers Union Mark Diamondstein. “A few weeks ago, the new postmaster general put in some policies that we don’t think can do anything but slow down mail.” President Dimonstein joined MSNBC's Meet The Press Daily's host Chuck Todd to explain how the new Postmaster General's slowdown policies are damaging... Read More

We have had a lot of questions recently from clients in the Healthcare Profession regarding Section 1557 of the ACA, so we decided to share what we know from other clients implementing notices to comply with this section. Enforced by the Department of HHS, Health and Human Services with the final ruling back in March of 2016. Section 1557 has mainly been enforced on the Insurance... Read More

Postage Increases, How Will New Rates Affect My Mail? As you may or may not know, The United States Postal Service is starting the new year off with an increase in rates across the board with the date set for January 22, 2017. The largest impact to the CPS client base will be the increase made to discounted First Class Mail, while not as high as we've seen in prior years, the new... Read More

We are pleased to announce another annual Audit Report, completed with No Exceptions yet again for 2016 The SSAE- 16 Type II Audit covers all workflow process, HIPAA safeguards, & Service Level Agreements Including: ~Information / Data Security ~Physical Security ~Personal Financial Security ~Service Level Guarantee (Same Day Print To Mail) ~Disaster Recovery Plan CPS remains... Read More

As Director of Patient Financial Services and or your Hospitals Revenue Cycle today, you may have many things keeping you up at night, questions such as “Are we effectively training staff and implementing new EHR or Electronic Health Records systems correctly across our entire hospital spectrum?” ” How will our physicians react to Value Based Reimbursement placed by CMS or Centers for Medicare... Read More

As you may or may not know, as of calendar year 2017 it will be required that all patients scheduling non-emergent procedures within your hospital are sent a “Good Faith Estimate”. Calculating the cost of service, payer estimated responsibility, and the self-pay / patient responsibility prior to the procedure. CPSstatements.com possesses the ability to process these estimates utilizing our... Read More

Additional security measures to be implemented by our payment portal merchant processing partner iPayX. These new security updates include -New Security Filter Rules Added to the Application Level Firewall: You should see no change to your access and use of the service. This change is intended to thwart new or changed hacker methods. -Less Secure Ciphers No Longer Supported: Certain browsers are... Read More

As HIPAA continues to evolve, so do the risks and tactics of enforcement. At CPSstatements.com we continue our education and continue to operate within the HIPAA guidelines. While doing so we feel it is necessary to share any information we gain. New Risks- The government is proactively auditing companies large and small. Now more than ever the federal government is pushing each state to... Read More

Education Update Standardized Address By standardizing your customer/patient addresses according the USPS you optimize the processing capability of mail. In other words – it gets to its location faster. Help us help you by following these simple tips and tricks! Formatting: Use upper case letters only for better readability. Best fonts to use are Arial or Tahoma and should be no less than... Read More

SLA, Service Level Agreement: Any File Uploaded By 10AM EST. Is Processed, Printed, Inserted & Delivered To The United States Post Office The Same Day. We anticipate growth as we welcome an additional fleet of our dynamic color, high velocity production printers along with yet another multiple page capability, high velocity inserter. This additional equipment being identical to our... Read More

The bottom line is when you print to mail statements with CPS… Patients aren’t confused, patients pay. A 2015 study reported to HFMA by a network of hospitals showed that even though the Director of Patient Financial Services thought that facilities were using PFB, Patient Friendly Billing formatted statements… 35% of their unhealthy patients still found their bills not easy to understand... Read More

As of January 17th, 2016 U.S.P.S. rates are to increase anywhere from 9.5% to 15.6%, depending on the services being utilized. There is some good news to come from this! The U.S.P.S. announced that customers sending First Class Letters will not see any increase in price. As for the 9.5 % increase, it will be applied to average shipping services. There will be a 9.8% increase in Priority Mail... Read More

As the billing industry evolves with new strategies for A/R and strategies aimed at cutting cost, there are many options available. We should all proceed with caution. Many find the idea of an electronic bill to be appealing due to the fact that it could cut costs immediately by some promised 20% of patients/customers willing to take the electronic route. Unfortunately many are finding that they... Read More

2015 marked another great year for CPSstatements.com. This year we continue to uphold an exception free SSAE16 Type II Audit for our facility. While the economy showed signs of improvement, we experienced our own growth by 20%. We are excited to have been able to welcome additional new clients of the Banking Industry, the Financial Investment Industry, and the Medical Industry. CPSstatements.com... Read More

CPSstatements.com is pleased to announce the completion with no exceptions of the SSAE- 16 Type II 2015 Audit for information security, data protection and personal financial information safeguard compliance. CPS remains committed to maintaining its place as an industry leader in data security and information protection for our partners, as well as, their clients and consumers. Contact our... Read More

We've built strong relationships with clients, as well as, related highly-accredited associations. These client and association relationships continue making CPSstatements.com a leader in the statement producing industry. CPS has an understanding of how crucial it is to stay current in a world with ever changing regulations and technology. We strive to pass along new industry information, keeping... Read More

For most companies considering outsourcing, it's a question of cost and development time as well as return on the bottom line. CPS has pioneered a sound strategy facilitating companies with limited budgets to take advantage of the future through group buying power. We have offered reporting efficiencies in addition to our statement and document preparation at no charge making us a more rounded... Read More

Millions of Communications later, here is what customers have to say about CPS: Midwest Medical Billing Company -As a customer over 18 years, CPS has been a pleasure to work with. They are easy to work with and made programming changes on the fly that helped us implement a new aging process. Everyone within their organization is willing to work with us in every facet of our... Read More

Clients have shared ideas for years on how to best procure Patient Friendly Billing without losing the financial advantages of proper aging within the Revenue Cycle. Patient Friendly Billing at its beginning was to include clear concise statement layouts with limited detail. These basics were considered best practice. The limited detail allowed for the clients easy understanding and protected... Read More

Mail Sorting Scheme Changes July, 1st 2013 Updates to the sorting systems nationally that are aimed at consolidating (SCF) Sectional Center Facilities nationwide were implemented. These changes will streamline the distribution routes within the United States Postal Service. This targeted action will reduce the number of stops that a letter will take during its journey. CPS is listening... Read More

If your company is looking into adding text messaging to your bill collection efforts there are a few things to consider. Text messaging has gained momentum in the receivables arena with the continuing growth in smart phone usage. Text messaging can positively influence a company's bill collection success by following a few guidelines.... * Make sure you have an on-line pay portal that... Read More

There are many costs involved with companies that maintain their own printing and mailing functions; paper, forms, envelopes, office space for warehousing plus prepaid inventory, physical labor, postage, ink/toner, equipment leases, equipment service and maintenance contracts, just to name a few. CPS utilizes its buying power leverage in the industry to obtain the best rates available on all... Read More

At CPSstatements.com we have seen increased interest in On-Line Pay Portals. At CPS we have monitored the growth of the on-line pay portal providers and researched potential partners to bring to our client base. We have formed relationships with a select group of providers and invite any of our clients to discuss the many different levels of the on-line pay portals and listen at a no cost... Read More

UNITED STATES POSTAL SERVICE ANNOUNCES NEW DELIVERY SCHEDULE THEN SUSPENDED PLANS! original article: The United States Postal Service announced plans to transition to a new delivery schedule during the week of August 5, 2013. Regular mail delivery will be reduced to Monday thru Friday, while PO Box and package delivery will remain on the current 6 day Monday thru Saturday delivery... Read More

SSAE-16 TYPE TWO COMPLETED CPSstatements.com is pleased to announce the completion of the SSAE- 16 Type Two 2013 Audit for information security, data protection and personal financial information safeguard compliance. CPS remains committed to maintaining its place as an industry leader in data security and information protection for our partners, as well as their clients and consumers. ... Read More